Our Services

Our Services

Property Management Services
for Every Need

Property Management Services for Every Need

We focus solely on Property Management which means our team are dedicated to finding you tenants that are just right. Not to mention letting your property at the best possible market rate.

If your property is already tenanted, we’ll happily take it on keeping the same tenants, however, we’ll review compliance, rent, and advise you on your investment to ensure your asset is working for you.

When we say no ‘Admin Fees’, we mean it. Unlike other agents, we’ll never charge you any admin fee whilst we’re managing your property.

Maintenance – We have our own team of contractors, so you’ll always get good service at lower prices.

What We Offer

Tenant Find

Tenant Referencing

Tenant ID Check

Right to Rent Checks

Preparation of Tenancy

Inventory

Collection of Rent

Deposit Protection

Key Holding Service

Repairs/
Maintenance

Gas Certificate

Electric Certificate

Landlord Licence

EPC

Buildings Insurance

Fire Safety Checks

Regular Inspections

Mortgage Partner Introduction (No Intro Fees)

Free Accountancy consultation (Partner Accountants)

No Admin Fee

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Anti Money Laundering

Zaytons Property Management is a trading name of Zaytons Property Group LTD and are required by UK Law to adhere to legislation aimed at the prevention of money laundering.

The company has a continuing obligation to conduct due diligence on all customers with whom we transact, including beneficial owners of corporate bodies, and this will include verification of identity and proof of address.

We regret that Zaytons Property Group LTD will be unable to conduct business with customers who are unwilling to comply with the requirements of the necessary legislation. Copies of customer due diligence checks will be retained for as long as is necessary to satisfy legal requirements, and will be retained in an appropriate storage facility which, for the avoidance of doubt, may include storage solely in electronic form. We are registered with ICO to meet GDPR regulations, for more information please visit www. ico.org.uk

ZAYTONS PROPERTY GROUP LTD - COMPLAINTS PROCEDURE

Zaytons Property Group Ltd, a member of the Property Redress, aims to provide the highest standards of service to all our clients. To ensure that your interests are safeguarded, a grievance procedure is in place. This provides for the matter to be dealt with internally by a Company Director, and in the event that we are unable to deal with the matter to our mutual satisfaction, by reference to the Property Redress.

If you wish to make a complaint, in the first instance please contact the Manager.

The Manager
Zaytons Property Group Ltd
Corinth House
33 Barley Lane
Ilford
Essex
IG3 8XE

Email: hello@zaytons.co.uk

Should your complaint remain unsolved then please contact:

Mrs. Zainab Malik
Director
Zaytons Property Group Ltd
Corinth House
33 Barley Lane
Ilford
Essex
IG3 8XE

Email: hello@zaytons.co.uk

Your grievance will be acknowledged within 3 working days, investigated thoroughly in accordance with established in-house procedures, and a reply sent to you within 21 working days of receipt of your letter.

If you are not satisfied with the outcome of our investigation, you are at liberty to have the matter referred to the Property Redress (www.propertyredress.co.uk), information for which will be provided to you by Zaytons Property Group Ltd. You are also entitled to have your grievance referred to the Property Redress should we fail to deal with matters expeditiously, i.e. within 3 months of receipt of your original complaint.

Before making a complaint to the Property Redress, you will need to have:

  • Written to us detailing your complaint.

  • Allowed us up to 8 weeks to try and resolve your concerns.

If there is no response or the resolution offered is unsatisfactory, you may be able to raise a complaint with Property Redress. The quickest and easiest way to do this is, and provide all your evidence, is online.

As a consumer:

  • There is no cost for raising a complaint.

  • You can withdraw from our process at any time.

Zaytons Property Group Ltd

Telephone: 020 8518 4444
Email: hello@zaytons.co.uk